1. Acceptance and Scope

These Website Terms & Conditions (these "Terms") are entered into by and between you and It's Worth It, LLC, a Texas limited liability company doing business as Worth It Pilates and marketed as "Worth It: A Reformer Pilates Studio" ("Worth It Pilates," "Studio," "we," "us," or "our").

These Terms govern your access to and use of worthitpilates.com, our online booking pages, client accounts, app-based booking experiences, Mariana Tek functionality, and any in-studio classes, private sessions, events, workshops, teacher trainings, retail purchases, gift cards, memberships, packages, and related services we offer (collectively, the "Services").

By using the Services, creating an account, booking or purchasing through the website or app, attending the Studio, or clicking to accept these Terms, you agree to these Terms. If you do not agree, do not use the Services.

2. Additional Terms, Privacy Policy, and Order of Control

Certain Services may require additional terms, including a separate liability waiver, membership agreement, purchase terms, event or workshop terms, teacher training terms, promotion terms, or posted Studio policies (collectively, "Additional Terms"). Additional Terms are incorporated into these Terms by reference.

We maintain a separate Privacy Policy. The Privacy Policy, not these Terms, governs how we collect, use, disclose, retain, and protect personal information.

If these Terms conflict with more specific Additional Terms for a particular purchase or Service, the more specific terms control for that Service. Nothing in these Terms or any Additional Terms limits any non-waivable consumer, health, safety, cancellation, refund, or privacy right that applies under law.

3. Eligibility and Minors

The Services are intended for adults age eighteen (18) and older. Clients ages fourteen (14) through seventeen (17) may participate only with parent or legal guardian consent and with parent or legal guardian attendance, presence, or supervision as required by Worth It Pilates for the applicable class or Service.

A parent or legal guardian must approve the minor's account, accept these Terms and all required waivers or Additional Terms, and is responsible for the minor's conduct, safety, compliance, purchases, fees, and use of the Services. We may deny or restrict a minor's participation if we believe participation is unsafe, inappropriate, or inconsistent with Studio policy.

4. Accounts, Booking Platforms, and Payments

You may be required to create or use an account through our website, Mariana Tek, a Worth It Pilates-branded app via the Apple App Store or Google Play, Stripe, Squarespace, or another approved platform. You agree to provide accurate, current, and complete information and to keep your login credentials confidential.

Accounts, memberships, class credits, packages, reservations, promotions, and purchases are personal to the purchaser and are non-transferable, non-shareable, and not for resale unless we approve otherwise in writing or applicable law requires otherwise.

Payments are processed through third-party providers, including Stripe through Mariana Tek or other approved processors. By making a purchase or keeping a card on file, you authorize us and our processors to store and charge your payment method for purchases, recurring membership dues, late-cancel fees, no-show fees, unpaid balances, approved fees, and other amounts owed. Unless stated otherwise at purchase, posted prices exclude applicable taxes and standard processing fees.

If a payment fails, is declined, expires, is reversed, or is disputed, we may retry the charge, request updated payment information, suspend booking privileges, suspend or terminate Services, collect unpaid balances, and recover lawful collection costs. A chargeback or payment dispute does not cancel a membership or waive amounts owed.

5. Services, Class Levels, Health, and Separate Waiver

Worth It Pilates offers in-studio reformer Pilates classes and may offer private or semi-private sessions, events, workshops, teacher trainings, retail merchandise, gift cards, class packs, drop-in classes, introductory offers, memberships, and other related products or services. We do not offer online or on-demand classes unless expressly stated.

Schedules, class formats, instructors, equipment, pricing, membership offerings, events, workshops, teacher trainings, and availability may change. A reservation gives you a limited right to attend the booked Service, subject to these Terms, capacity, eligibility, payment, waiver completion, and Studio rules.

Clients select their own class level, but advanced classes require prior Studio approval. Approval may be granted, denied, limited, or revoked based on safety, experience, instructor judgment, class format, or other reasonable factors.

Reformer Pilates and related fitness activities can be strenuous and involve inherent risks, including falls, strains, sprains, overexertion, equipment-related injuries, muscle soreness, dizziness, fainting, aggravated medical conditions, and other injuries. You should consult a physician or qualified healthcare provider before participating, especially if you are pregnant, injured, post-surgical, under medical care, or managing any health condition.

Worth It Pilates is not a medical provider and does not diagnose, treat, cure, or prevent any disease, injury, or condition. You are responsible for deciding whether you are medically and physically able to participate. You are also responsible for informing the instructor before class of any limitations, pregnancy, injury, surgery, restrictions, or concerns that may affect safe participation, even though you are not required to disclose private medical details.

You must sign or electronically accept our separate liability waiver and assumption-of-risk agreement through Mariana Tek or another approved process before participating in physical Services. The separate waiver is intended to supplement these Terms and may provide broader protection to Worth It Pilates.

IMPORTANT RELEASE AND ASSUMPTION OF RISK: TO THE FULLEST EXTENT PERMITTED BY TEXAS LAW, BY PARTICIPATING IN THE SERVICES, YOU VOLUNTARILY ASSUME ALL RISKS OF INJURY, ILLNESS, DEATH, PROPERTY LOSS, AND PROPERTY DAMAGE ARISING FROM OR RELATED TO YOUR PARTICIPATION, INCLUDING RISKS CAUSED BY OR ALLEGED TO BE CAUSED BY THE ORDINARY NEGLIGENCE OF WORTH IT PILATES OR ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, INSTRUCTORS, CONTRACTORS, AGENTS, LANDLORDS, REPRESENTATIVES, SUCCESSORS, OR ASSIGNS.

Instructors may offer hands-on adjustments or tactile cues for alignment, form, technique, positioning, or safety. You consent to reasonable hands-on adjustments unless you decline or withdraw consent verbally or in writing. You are responsible for immediately communicating discomfort, boundaries, pain, or concerns.

If you experience or appear to experience a medical emergency at the Studio, you authorize us to contact emergency medical services or seek emergency assistance. You are solely responsible for all related medical, transportation, evacuation, and treatment costs.

6. Booking, Waitlists, Arrival, and Studio Cancellations

Classes and sessions are booked on a first-come, first-served basis through our website, app, Mariana Tek, or another approved booking method. You may book as far in advance as the platform and your purchased credits, membership, package, or account status allow. A reservation is not confirmed until the booking platform confirms it.

If a class is full, you may join the waitlist. If a spot opens, the system may automatically move clients from the waitlist into class and send a notification. If you are added from the waitlist after the twelve (12) hour cancellation window begins, the late-cancel and no-show policies still apply. You are responsible for monitoring your waitlist status and removing yourself if you no longer plan to attend. Clients will not be automatically moved from the waitlist less than two (2) hours before class time; open spots within that period may be booked directly by any eligible client.

New clients who are new to reformer Pilates or new to our Studio must arrive at least ten (10) minutes before class so they can meet the instructor and receive an equipment introduction. For safety, new clients may not be permitted to join class without this introduction.

Existing clients should arrive at least five (5) minutes before class. Once class begins, there is a five (5) minute grace period. After five (5) minutes, doors may be locked and late entry will be denied for safety and to avoid disrupting class. Clients must check in, and we may release a spot if a client is not present or checked in when class begins.

We may cancel, reschedule, substitute, or modify classes, sessions, instructors, events, workshops, or teacher trainings due to instructor availability, illness, weather, emergency, low enrollment, facility issues, maintenance, safety concerns, or other business needs. If we cancel a class for which you had a confirmed reservation, we will generally return the applicable class credit or issue an account credit, unless specific purchase terms state otherwise.

7. Cancellations, Late Cancels, No-Shows, and Special Programs

To cancel or change a group class or private-session reservation, you must do so more than twelve (12) hours before the scheduled start time.

A cancellation or change within the twelve (12) hour window is a "Late Cancel" and will result in a $15 fee charged to your card on file. If you are on an X-number-of-classes-per-month membership or using a class pack, the class credit will generally be returned for future use.

If you are enrolled in a class or session and do not attend, it is a "No-Show" and will result in a $25 fee charged to your card on file. If you are on an X-number-of-classes-per-month membership or using a class pack, the class credit is lost and is not refundable.

Late-cancel and no-show fees are separate from, and may be charged in addition to, any credit forfeiture or other amounts owed. We may modify fees with notice as described in these Terms.

Events, workshops, pop-ups, teacher trainings, special programs, private events, promotions, deposits, and pre-opening offers may have different cancellation, refund, transfer, attendance, or expiration terms. Those specific terms control if posted, disclosed at purchase, or provided in Additional Terms.

8. Purchases, Memberships, Refunds, Credits, and Freezes

We may sell drop-in classes, introductory offers, class packs, monthly memberships, unlimited memberships, private sessions, gift cards, retail merchandise, events, workshops, teacher trainings, and other products or Services. All products and Services are subject to availability and may change.

Class packs expire six (6) months after purchase unless a different expiration date is stated at purchase, in the booking platform, in a promotion, or in Additional Terms. Monthly membership credits do not roll over unless expressly stated. Gift cards are subject to the terms stated at purchase and applicable law.

Refund eligibility depends on the product or Service purchased and the terms stated at purchase. Unless expressly stated otherwise or required by law, purchases are final, nonrefundable, non-transferable, and non-shareable. We may issue account credits, class credits, refunds, or other accommodations in our discretion. Account credits have no cash value and are not redeemable for cash except where required by law.

Memberships are billed in advance on the interval stated at purchase. Unless a membership is expressly sold as non-renewing, it automatically renews and your payment method will be charged each billing cycle until cancelled or terminated. There is no minimum commitment period unless specific membership terms say otherwise.

To cancel a monthly membership, you must process the cancellation through the app at least fifteen (15) days before your next billing cycle. Cancellation stops future renewal charges; it does not refund the current billing cycle. Deleting the app, not attending, removing a card, filing a chargeback, or telling an instructor does not cancel a membership.

To request a membership freeze, email frontdesk@worthitpilates.com. Freezes require at least fifteen (15) days written notice, must be for a minimum of one (1) month and are limited to a maximum of three (3) months per year. Freezes are not retroactive. Freezes beyond the three-month annual maximum would be subject to a fee per billing cycle depending on membership type. Medical freezes follow the same process unless we approve a different accommodation.

We may change membership pricing, fees, terms, and products. For recurring memberships, we will provide at least thirty (30) days notice before a price change applies to your next billing cycle, unless a shorter period is permitted by law or the change is required by law.

9. Studio Rules and Conduct

Clients must follow all posted Studio rules and all reasonable directions from instructors and staff. Studio rules may change from time to time to protect safety, equipment, cleanliness, and the client experience.

• Grip socks are required for all reformer classes and sessions. Clients may not participate barefoot or in regular socks.

• Wear appropriate exercise clothing that allows safe movement and does not interfere with reformer equipment.

• Phones must be on silent and put away during class unless an instructor approves a limited exception.

• No outside food is permitted. Water and sports drinks in closed containers are allowed.

• Please avoid strong fragrances, perfumes, colognes, or scented products that may affect other clients.

• Wipe down reformers, props, and equipment after use as instructed by Studio staff.

• Do not use equipment before class, adjust springs or equipment contrary to instructor direction, or attempt exercises not instructed.

• Do not photograph, video, livestream, or record instructors, clients, staff, classes, or training materials without prior approval and the consent of any identifiable person.

• No smoking, vaping, illegal drugs, alcohol misuse, weapons, harassment, threats, abusive language, discrimination, solicitation, or disruptive behavior is permitted.

• Pets and animals are not permitted except service animals as required by applicable law. Service animals must remain under control and may be excluded where permitted by law if they present a direct threat, are not housebroken, are out of control, or fundamentally alter the Services.

Worth It Pilates reserves the right, in its sole discretion and to the fullest extent permitted by law, to refuse service, deny entry, remove a person from class or the premises, suspend or terminate an account, suspend or terminate a membership, terminate this Agreement, revoke booking privileges, or limit participation at any time if Worth It Pilates determines that doing so is appropriate for safety, conduct, policy compliance, payment status, client experience, staff experience, business operations, or any other legitimate business reason.

Worth It Pilates may take action under this section with or without prior notice depending on the circumstances. Reasons may include, without limitation, unpaid balances, failed payments, chargebacks, misuse of the membership, violation of Studio rules, unsafe conduct, disruptive behavior, harassment, inappropriate communications, refusal to follow instructor or staff directions, misuse of equipment, unauthorized recording, or conduct that Worth It Pilates determines may negatively affect the Studio, its clients, its staff, or its business operations.

If Worth It Pilates terminates a membership or this Agreement because of Member conduct, safety concerns, policy violations, unpaid balances, or other cause, no refund will be owed except where required by applicable law. If Worth It Pilates terminates a membership for administrative or business reasons unrelated to Member conduct or payment status, Worth It Pilates may provide a prorated refund or account credit for unused prepaid membership time, unless a different result is required by law.

Personal belongings are brought onto the premises at your own risk, and we are not responsible for lost, stolen, or damaged property to the fullest extent permitted by law.

10. Communications, Media, Reviews, and Security Cameras

You consent to receive transactional communications from us and our service providers by email, text message, app notification, phone, or other electronic means, including reservation confirmations, waitlist notices, schedule changes, payment notices, policy updates, and account messages. Message and data rates may apply.

If you do not opt out of marketing communications, you consent to receive promotional emails, texts, offers, referral-program messages, announcements, and other marketing communications. Consent to marketing texts is not a condition of purchase. You may opt out by following the instructions in the message or contacting us.

Electronic records, notices, disclosures, signatures, clicks, checkboxes, and acceptances may satisfy any requirement that communications or agreements be in writing or signed, to the fullest extent permitted by law.

We may photograph, film, record, or capture images, video, audio, testimonials, reviews, social media posts, or other content in connection with classes, events, workshops, teacher trainings, marketing, security, operations, and quality assurance. By participating, tagging us, submitting content, posting about us, or providing a review or testimonial, you grant us a worldwide, perpetual, royalty-free, transferable license to use, reproduce, display, distribute, publish, edit, and create derivative works from that content for business, promotional, advertising, social media, training, and operational purposes, without further approval or compensation.

If you do not want to be intentionally photographed or recorded for marketing purposes, notify us in writing at frontdesk@worthitpilates.com and tell the instructor or staff before class or event participation. We will make reasonable efforts to honor requests, but cannot guarantee exclusion from background, crowd, security, or incidental recordings.

We may use security cameras or video monitoring in studio areas, entry areas, reception areas, retail areas, hallways, and other common areas for safety, security, loss prevention, incident review, quality assurance, and operational purposes. We do not intentionally place security cameras in restrooms or similar private changing areas.

11. Teacher Training, Educational Materials, and Intellectual Property

The website, Services, Studio name, trade names, logos, designs, slogans, text, graphics, photographs, videos, class names, class formats, training materials, manuals, handouts, choreography, sequences, cueing methods, educational materials, and other content are owned by Worth It Pilates or its licensors and are protected by intellectual property laws.

You may use our website and Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, sell, resell, post, publish, teach, record, livestream, share, create derivative works from, or commercially exploit our content, classes, training materials, or intellectual property without prior written approval.

Completion of a teacher training, workshop, or educational program does not grant a license to use Worth It Pilates branding, materials, choreography, sequences, manuals, class formats, or business methods unless a separate written agreement expressly provides otherwise.

12. Website/App Use, Third-Party Platforms, and Prohibited Uses

You may use the website, app-based experiences, booking platform, and related content only for lawful, personal, non-commercial purposes. You may not misuse the Services, interfere with systems, scrape content, use bots or automated tools, introduce malware, impersonate another person, create false accounts, solicit clients or staff, violate privacy or intellectual property rights, or engage in conduct that harms Worth It Pilates, its clients, its staff, or third parties.

We may use third-party platforms and service providers, including Squarespace, Mariana Tek, Stripe, Apple, Google, email providers, text-message providers, analytics providers, social media platforms, and others. We are not responsible for third-party websites, apps, platforms, outages, data practices, terms, service interruptions, payment failures, booking errors, or content. Links to third-party sites are provided for convenience and do not imply endorsement.

We aim to provide a positive and accessible experience. If you have difficulty accessing the website or Services, or need to request a reasonable accommodation, contact frontdesk@worthitpilates.com.

13. Disclaimers, Limitation of Liability, and Indemnification

The Services, website, booking platform, app-based experiences, content, and Studio offerings are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee uninterrupted access, error-free booking, specific results, specific instructors, specific class availability, medical or fitness outcomes, or that any content is complete, accurate, or appropriate for your circumstances.

To the fullest extent permitted by law, Worth It Pilates and its owners, members, managers, officers, employees, instructors, contractors, agents, landlords, representatives, successors, and assigns will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or similar damages, or for lost profits, lost data, emotional distress, lost opportunity, or personal property loss, even if foreseeable.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to these Terms, the website, the Services, your account, a purchase, a membership, or your participation will not exceed the greater of $250.00 or the amount you paid to Worth It Pilates for the specific Service giving rise to the claim during the one (1) month before the event giving rise to liability. This limitation does not limit liability that cannot legally be limited.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Worth It Pilates and its owners, members, managers, officers, employees, instructors, contractors, agents, landlords, representatives, successors, and assigns from and against claims, damages, losses, liabilities, judgments, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your violation of these Terms, misuse of the Services, unpaid amounts, user content, violation of law, violation of third-party rights, or conduct at or in connection with the Studio.

14. Governing Law, Dispute Resolution, and Waivers

These Terms and any dispute arising out of or related to these Terms, the website, the Studio, the Services, your account, purchases, memberships, class participation, or your relationship with Worth It Pilates are governed by Texas law, without regard to conflict-of-law rules, and by the Federal Arbitration Act where applicable.

Before starting arbitration or litigation, the party asserting a dispute must send written notice describing the dispute and requested relief. Notices to Worth It Pilates must be sent to frontdesk@worthitpilates.com and to 790 S Main St., Suite 417, Keller, Texas 76248. The parties will attempt in good faith to resolve the dispute informally for thirty (30) days after notice is received.

If the dispute is not resolved informally, any dispute, claim, or controversy arising out of or related to these Terms, the website, the Services, your account, purchases, membership, class participation, or relationship with Worth It Pilates will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its applicable rules. Unless required otherwise by law or applicable arbitration rules, arbitration will take place in Tarrant County, Texas or by remote proceeding.

CLASS ACTION AND JURY TRIAL WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WORTH IT PILATES AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, NOT AS A CLASS, COLLECTIVE, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED ACTION. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WORTH IT PILATES WAIVE ANY RIGHT TO A JURY TRIAL.

Either party may bring an individual claim in small claims court if the claim qualifies and remains in small claims court. Worth It Pilates may seek temporary, preliminary, or permanent injunctive or equitable relief in court to protect safety, confidential information, intellectual property, payment rights, or business operations. If any dispute proceeds in court rather than arbitration, the exclusive venue and jurisdiction will be the state or federal courts located in Tarrant County, Texas.

To the fullest extent permitted by law, any claim or cause of action arising out of or related to these Terms, the website, the Studio, or the Services must be filed within one (1) year after the claim accrues, unless a longer period is required by applicable law.

15. Texas Consumer Cancellation Rights If Applicable

Worth It Pilates is a reformer Pilates studio. This section is included as a Texas consumer-rights savings provision and does not describe our branding or services as a spa. To the extent any purchase, membership, or agreement with Worth It Pilates is subject to Texas Occupations Code Chapter 702 or any other non-waivable Texas consumer-protection law, those rights apply and control over any contrary provision in these Terms or any Additional Terms.

Nothing in these Terms waives any statutory cancellation, refund, disclosure, registration, security, bond, escrow, or consumer-protection right that may not be waived under Texas law.

16. Changes, Assignment, Severability, Entire Agreement, and Contact

We may revise these Terms from time to time. Changes are effective when posted on our website or otherwise communicated, unless a different effective date is stated. Material membership price changes will be handled as described above.

You may not assign or transfer your rights or obligations under these Terms without our prior written approval. We may assign or transfer these Terms, accounts, memberships, credits, and obligations in connection with a sale, merger, acquisition, restructuring, financing, change of control, or transfer of Studio operations or assets.

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce a provision is not a waiver.

These Terms, together with the Privacy Policy, separate liability waiver, membership agreement, purchase terms, and any applicable Additional Terms, constitute the entire agreement between you and Worth It Pilates regarding the website and Services and supersede prior or contemporaneous understandings on the same subject.

Worth It Pilates is operated by It's Worth It, LLC d/b/a Worth It Pilates.

Mailing Address: 790 S Main St., Suite 417, Keller, Texas 76248

Email: frontdesk@worthitpilates.com

Website: worthitpilates.com